What to do if your TeamSnap Emails are going to Spam

1. Add TeamSnap to Your Safe Sender / Allow List

Every email service has a way to mark a sender as trusted. Add:

• noreply@teamsnap.com
• Any coach or league admin email sent through TeamSnap
• The domain @teamsnap.com

This is the single most reliable fix across all providers.

2. Mark Any TeamSnap Message as “Not Spam” or “Not Junk”

If a TeamSnap email is already in your spam/junk folder:

• Open it
• Click Not Spam, Not Junk, or Move to Inbox

This retrains your provider’s spam filter.

3. Create a Rule or Filter to Always Allow TeamSnap

Most providers let you create a rule such as:

• “Never send messages from @teamsnap.com to spam”
• “Always deliver to inbox”
• “Mark as important”

This forces your email service to trust TeamSnap messages.

4. Check Other Tabs or Folders

Depending on your provider, TeamSnap messages may land in:

• Promotions
• Updates
• Other
• Focused/Other Inbox (Outlook)
• Quarantine (corporate email)

Drag the message to your main inbox if needed.

5. Verify Your Email Address in TeamSnap

A simple typo can cause delivery issues.

In TeamSnap:

• Go to My Account
• Confirm your email is correct
• Update if needed